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Reviews
Rated : 1.0
Leh - Worst tour services provided by Thrillophilia (Cant give a single star too) I had gone for a 7 days trip to Leh with my cousins. Both the experiences were unforgettable - Leh's scenic beauty and Thrillophilia's/Operator's false promises. Following issues where faced in my entire trip - 1. Leh Room booking issue - I had booked 3 rooms for 5 of us which was confirmed on mail as well by Thrillophilia. On reaching at Leh I was told by hotel owner that I have just 2 rooms booked. After calling the operator and re confirming I was told that there are 3 rooms booked and he conveyed the same to hotel manager (Rahul) from On Ladakh. 2. Oxygen cylinder issue - We already knew that there would be breathing issues while going to Nubra-Pangong. So we thought to arrange for oxygen cylinder. We communicated to hotel manager about this and he said that there are different variants of oxygen bottle available at different costs. A night before we did this enquiry with the manager and where in panic mode as to how will we arrange oxygen bottle as we had to leave the next morning to Nubra. We were not told by operator that from where we will get oxygen bottle, who will arrange etc. So we called the operator enquiring about the same. Angchok from Active Adventure India Tour informed us that he will give the oxygen bottle to driver in morning. So we were never informed by thrillophilia or Operator that they would be providing with the oxygen bottle. After we called and enquired to the operator he informed us that we would get the same. 3. No ground level contact for tour - Before starting the Leh tour, neither anyone from thrillophilia or from operator side met us to explain us about the precautions to be taken, tour details etc. We were told by the both of them that they had come to meet us on first day , but as we were taking rest so they did not meet us. Well if they had come in, that atleast we would have got some message from hotel manager about their visit. But we never got any such message from him. After I complained to Angchok (operator) and Pradeep (Thrillophilia POC) on call, I was conveyed by them that they had come but i was unavailable. 4. Room bookings at Pangong lake - While reaching at Pangong lake, we reached at the exact location which the driver thought was our stay for the night. On reaching, the manager at Pangong Blue Lake Cottage checked the voucher which the driver shared with the cottage manager. The voucher had my name 'Rikinkumar Shah' printed but the name of stay mentioned was not full. It was mentioned as 'Blue Lake' and nothing else. The manager said that this is not the correct name so our bookings are not over here. We than went on searching for any other stay with the same name. This took us around 45 mins to 1 hr. We were already on high altitude and getting breathing issues. In mid of this we were searching for the place of our stay. We came back to Blue Lake Cottage and convinced the manager about our bookings. After too much requesting he finally allowed us to stay. 5. Sight scene for SECMOL @Leh - We had our visit planned for SECMOL for 6th July. Being Saturday it was closed. When we asked the operator whether he knew about this or not, so he said he is not aware which all days the school is closed. As they keep the school closed on any day. We enquired about this and got to know that the school remains closed on Sat and Sun. It seems the operator or thrillophilia never new about this. Probably they were conducting such visit for the first time i guess. Under exclusions of itenary it is not mentioned that in case of holidays too operator cant do anything. It was supposed to be their responsibility to re plan and adjust this spot accordingly. 6. Stay bookings - I had shared my stay bookings 2.5 months before my travel. Suddenly 7 days prior my travel I received a mail from thrillophilia that my stay at Nubra and Pangong is changed. They said it is the best property currently. They could not even inform me prior about this change. And rather than giving me new preferences they just booked my place for Nubra and Pangong. I did expect such messy issues as anyways I had already done my payment. And I was bounded since I cannot go to any other tour guide for this trip. So even if you take me to hell I had to accept it blindly. Finally after the trip, Thrillophilia person Pradeep from Leh mentioned that he will complain about the operator which he said has done verbally. Not sure how will that help and he has really done it or no. I paid the whole amount before starting my trip, so I did not expect such issues to happen. It seems there was no planning at all from Thrillophilia or operator and they were behaving like amatuers. Probably the testimonial too are like fake or paid by thrillophilia to the customers to get good reviews on their page. WORST and PATHETIC TOUR EVER TAKEN BY ANY OPERATOR. Not at all recommended by any person for this kind of services. Let me know what compensation you can give me for this.
Rated : 1.0
very badly organised, the tour guide is clueless does not even have a mobile phone to be accessable.We were stopped midway since the vehicle vendor had not been paid. Certainly there are far superior tour operators who care about customers and their comfort.
Rated : 1.0
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Total Miss management and overall experience is worst. First thing is no proper organisation of food and serving. people were constantly asking for food and dinner was served so late after 10 PM. There is no proper barbeque arrangement as well as per written in details. Barbeque was like joke and very small quantity they were serving but for drinking people they are always having ready stock. The guy who is serving is very keen to serve people who are drinking alcohol, though alcohol was not allowed at the site and still the guy was serving them with hell lot of starters and barbeque and ignoring other guests. overall pathetic and very bad arrangement and things which are written in inclusions are actually false. This campsite is good for drunkard people and operator is very happy to serve them though alcohol is not allowed on site. Not at all recommended from my side.
Rated : 1.0
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Not much arrangements, was boring. Food was also just okay type.
Rated : 1.0
The worst organizing I have ever seen... Spoiled our 31st night completely. Nothing has been given as promised. At first they mentioned 250gm chicken for person and then at the site they have provided just 4 pieces. We were not able cook BBQ properly due to no amenity provided by the organizers to cook and we somehow ate it half cooked out of hunger. Quality of the food is so bad.... The music quality was pathetic. 2 washrooms were provided for 100 people on 31st December night. For this they have charged us 3000 which is even not worth for 1000rs per person. I felt like filing a complaint on thrillophilia. Highly dissatisfied.
Rated : 1.0
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they only allow the ride for just barley 3-4 mins.. not worth the money.
Rated : 1.0
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It was really a bad experience.. At first it was told that the trip will end at 5.30 pm. wherein we were brought back by 3 pm. Secondly they dont even allowed to spend time in water after scuba wherein other agencies have allowed their guest to spend time at the grand island beach. Then to our surprise, we were told that sight will be done which unfortunately did not happen.. there is no one there to guide you in the whole trip..you are just on your own..The support team of Thrillophilia doesnt even care about our trip.. Finally we were told that the vidoes of scuba will be provided on our email however i have been chasing Mr Abhishek whose phone is not reachable and he doesnt even care to respond on whats app.Pathetic Service by Thrillophilia and team. Regret booking the trip with you. Pathetic service from your partner Explore Water Sports.. Very rude and arrogant staffs.
Rated : 1.0
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absolutely pathetic arrangement ! the tents did not have sleeping bags so literally you had to sleep on the ground inside the tent despite giving them reminders, food was attrocius and uncooked to the point we have to go out to eat.no water in toilets , and unclean toilets !not worth the money! better to go for another camp in ramanagara which is a beautiful place..
Rated : 1.0
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It was very Bad Trip, They started @ 11am and Returned before 4 pm ? The Island was very dirty and They took us to monkey Island not Grande Island. there was no seating place in island. I want my money back.
Rated : 1.0
Not a great place for Day out. 1) Indoor area was mess with cement bags and dust. 2) No coordinator to provide Indoor/Outdoor game items. 2) Very less variety for buffet food with avg. food quality. 3) Small pool with lot of chlorine powder. 4) DJ/Rain dance was ok. Would not recommend for team outing/day out.
Rated : 1.0
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I have been here with my company day outing of around 70 people. i felt it a very bored place. the similar enjoyment we can have in city too. we are not been there to play Carroms, TT, Badminton which are available at our cafeteria also. There are hardly 2-3 games which you might find different.its not a lake. a small pond. The jet ski was little better. All the activities we need to pay Rs.300 each.
Rated : 1.0
Lousy place! There is no service to speak of. 1. Welcome drink in a paper cup (!) containing what tasted like watered down mirinda 2. The pool was being cleaned at 11am and could not be used for 2-3 until cleaning was completed. 3. Instructor was not available so water activities not possible. Anyway the so called lake was so small, it was more like a small pond and would take not more than a few minutes across and back 4. Restaurant was a kind of barn. Very cramped with plastic chairs. Food was worse than lousy! Everything was cold. They dont even serve water on the table. There was a bisleri can with plastic cups. So we are supposed to go and get water ourselves. Dessert was a single gulab jamun served in a plastic cup! 5. Children's play area consisted of one slide, two see-saws and one short swing. And you have to cross a grassy area with sewage water to reach the so called children's park area. This is the first time i used thrillophilia, i dont know whom to blame more - thrillophilia for promoting such a lousy place or the resort management for not caring at all. Wonder if I will risk another booking through thrillophilia to find out
Rated : 1.0
One of the worst experiences. I reserved the ride 4days ahead of the selected date, followed up a day earlier and checked the best time that suited them to fly. They said we could go for the ride at 9:45am - however, on arrival we were told that there is extra fuel on the air craft and they need to exhaust it..so we sat looking at them fly for an hour post which they came and told that flying was now closed for an hour. After waiting for an hour, they again postponed it to 30 minutes. Post which we were asked to stay for more 2 hours to get a signal to fly for 15minutes. All this because some VIP was flying to Bangalore. They really could have done a better job (or at least acceptable work) if only - 1. they checked on the whole fuel fiasco a day before, we could have gone for a ride and finished off in 15 minutes, rather than us sitting and looking at them like fools. 2. they could have figured out the right time to fly, communicated the same and stuck to the schedule. It was a horrible experience for me to go all the way from one point of the city to another just to sit and waste my time. Please pull up a better act of services next time.
Rated : 1.0
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The details of the description doesn't match the policy of the wine company. They gave 4 wines for testing instead of 5 mentioned here. Also the production of wine is not started yet so they don't have live show but just the theoretical details about wine processing.
Rated : 1.0
Hi, just got back from a VOF trek. This is the experience of our entire team summed up. Dear Rohan, here is an account of what the trekkers had to face during our Valley of Flowers and Hemkunth Sahib trek from 12-17 Aug 18. There was no one to guide the trekkers to the bus at Haridwar station and none to brief us all as to where were we headed, what lies ahead and what to expect. Essentially there was no welcome feel at all. This started the tone for what was to follow. The delay due to natural causes was understood by the trekkers but the bus breakdown showed us the real casual and lackadaisical side of your company. I will also attach a video for you to see and the same will also be posted on other websites. The worst part was that your company people including you completely absolved yourself of all responsibility of the trekkers and were willing to put us through grave danger by continuing to ask us to drive till Ghangariya whereas it was clearly known to you all (and not us) that we will not be allowed to proceed beyond Gauchar. We finally spoke to you and halted at Srinagar for which we ‘paid directly’. A caveat which was amply used by the vendor at all conceivable places. It was sickening till the end that all vendor was interested in was money and the trekkers are damned. The next day ALL trekkers had boarded the bus at 0400 hrs as asked for. This showed our zeal and commitment but that was to be taken for a ride shortly. The accommodation at Ghangariya left much to be desired. Once again local restrictions were brought to the fore. But we fail to understand as to how arranging for good hygiene has anything to do with any place. It was lack of coordination and empathy at its best. The food served on all days except dinner on the last day was unpalatable and served in less than pathetic conditions. While the other groups were being looked after by their trek guides and teams we were left to fend for ourselves. The food was served in really bad and unhygienic casseroles and utensils and at one instance the cook even said ‘ pata nahi kyun aa jaate hain ye sab yahan par!!’ Need I say more. We were made to have food in an open corridor without any seating. I have already told you about the behaviour of one guy Ram regarding his reply to the hot water request from a trekker of another group. Mr Yogi too was very brash and all he kept reminding us of was that everything is ‘directly payable’ as if the trekker were a bunch of thugs who would run away. Except for day one, generic briefing, there was practically no briefing done, no interest shown and no guidance given. How much does it really take to keep an enthusiastic group looking forward to things and carrying back good memories. Valley of Flowers and Hemkunth Sahib both have a rich and fantastic story that the vendor team could have told us but alas! All they were ever interested in was ‘direct payment!!’ It is unfathomable that having paid over 10k each we still had to pay for a bucket of hot water!!! Incredible! Next up was the absolute lack of care and concern. During the trek, some of our injured or tired trekkers were helped by trek leaders of INDIAHIKES. On the last day when coming down to Govindghat, some injured trekkers were made to expedite saying that vehicles are waiting for long but on reaching the place there were no vehicles. All other groups kept leaving while our organizer's groups were left high waiting. The place where we were made to dine in Govindghat was an unfinished room. There was no place to even sit properly. People had to make do with broken camp tripod stools. Essentially everything points to the following:- 1. Lack of coordination. 2. Lack of empathy and interest in organising what could have been such a memorable and beautiful trek. 3. Pitiful lack of hygiene. The bathroom, buckets and the blankets at Ghangariya were prime examples. 4. Complete lack of ownership and responsibility. Other than you no one was in charge or answerable. Then pray what were they doing there?!! 5. Lack of even safety of the trekkers which was unnerving. 6. Only interest was shown in getting direct payments and that too in a manner as if the trekkers were goons or thugs who at the first moment would run away. Asking for extras could have certainly been done in a more polite and courteous manner. 7. No briefing of any sorts during the trek. 8. Unpalatable food which was paid for. On day-1, stale food was packed which all the trekkers had to throw and then were compensated by part Maggi at one stop. 9. One of the bus drivers Rawat was dangerous. He was rash and negligent putting all of us at risk. He needs to be removed immediately. The bus drivers treated the trekkers as cargo and not as customers or holiday group. They were only interested in delivery. The vendor is spoiling the name of this beautiful valley and trek and so is the town of Ghangaria, where people are only interested in fleecing customers and making the most of season. There is no service mentality and will ultimately effect the tourism to that area. People like the organisers whom we had to deal with are unprofessional, rude and irresponsible. This is a major accident waiting to happen.
Rated : 1.0
The worst experience ever , charged 2500 for just 30 seconds of flight , go to Solang for same experience at just 600 ,kothi will just ruin your mood for the entire trip
Rated : 1.0
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Hello everyone,I want to share some of mine personal experiences here.We just visited this Camp which is known by CALL OF THE WILD in Thrillophillia.First of all,I would like to say that there is one caretaker who is known by the name Bahadur in the entire camp. No guide ,nothing.U have to take up activities of your own which is not interesting.Also,Very few activities.Secondly ,there are people(Other Groups) who don't sleep and make noise openly for the whole night due to which you can't even sleep a while ,Also there is no one from the management to look after those guys/groups.Thirdly,They don't serve healthy food.Food is OK but not according to the camp site. Above all,Toiletries and all are cleanedat the beginning but after regular use,no one to look after those.There is nothing to enjoy much.If you are going in group then its a place to hang out but why one would go so far (roads very bad)to hang out only.Overall a bad experience. I won't recommend anyone to go so far with hope and come out hopeless.Thank you
Rated : 1.0
We did not enjoy ..primarily because we did not get the promised Yatch.Reasons given was unavailability and then again, what we finally go was different than earlier.I would not recommend based on false promises made.
Rated : 1.0
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Total money waste.. horrible experience..Staff does not care you... breakfast & lunch is horrible...All activities are chargeable..whereas others resort it includes in ticket amount... never want to turne back
Rated : 1.0
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Never come on a weekend in this resort.They have a very small area and in that they will put 3 times more people.For taking food and all the crowd will be much more then marriages.So if you are coming to have fun away from bangalore crowd on a weekend, please don't even think of coming here.Very bad experience.
Rated : 1.0
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most pathetic place. very unhygienic. stinking all around. rooms are bad. nothing to do much in the resort. waste of money.
Rated : 1.0
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Booked a full day package and the place was closed after 6pm for movie shooting. very disappointed.
Rated : 1.0
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The trip was delayed by 45 minutes. the overall timespan of the trip was thus, 1 hr and 15 minutes instead of 2 hrs. We were made to wait I the boat for a good 25 minutes before the team came on board. Otherwise trip was okay.
Rated : 1.0
Need to improve professional behavior. I m regular user but this tym they ruined our holiday
Rated : 1.0
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complete waste of money . don't book on this . they don't offer non veg . this is a fraud ..
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