Climatic conditions in the high altitudes vary from the plains; it is advisable that you take adequate time to get acclimatized to high altitudes.
Consult a physician before undertaking the tour. Carry basic medications and a first-aid kit during the tour.
It is recommended to carry enough warm clothes and the right kind of shoes for the tour. The advisable baggage weight is 60 liters as you might have to carry the luggage to the backup vehicle, the accommodation, etc.
Rates may fluctuate with any change in services/hotels. The difference in the cost shall be borne by the client in case of any amendment in the package due to an increase in the number of guests, hotel change, etc., before the beginning of the trip.
The hotels are subject to their availability. In case they are not available, the travelers will be accommodated in a property of similar standard.
Thrillophilia reserves the right to rearrange the itinerary due to any kind of disturbance that occurred (i.e weather condition, political condition, or any others) without changing the total number of days and without compromising any service.
Liability for change in itinerary due to reasons beyond our control like a change in flight and train schedule, cancellation of flights/trains, political disturbances, natural phenomenon, roadblocks, etc. will not be accommodated in the package cost. No bill will be reimbursed for any missed service/facility.
Because of any reason natural or personal, if the tour or a particular activity is not completed, no refund will be processed.
Pay heed to the tour guides and instructors in order to enjoy a safe and sound tour.
All entry tickets for stupas, monasteries, sightseeing, state and entry fees, monument entrances, camera charges, permits, etc. are not a part of the package.
GST is applicable to the package cost.
Any personal expenses or items of personal nature will not be included in the package. Any meals or transfers not mentioned in the itinerary are to be considered an exclusion in the deal. Any kind of drink (alcoholic, aerated, or mineral water) is not included in the package cost.
Avoid using plastic bags and maintain the ecological balance of the destinations. Travelers littering may be fined.
The exact location will be shared with you post-booking.
Carry dry snacks/food, granola bars, etc. from home. Carry a regular and another insulated water bottle with you, so that you can refill.
Any breakage or damage of any items in the resort will be charged at actuals.
All international and domestic airfare, visa fees, airport tax, or any kind of insurance cover is not a part of the package.
Carry enough cash as the number of ATMs in high-altitude regions is comparatively less and there are long queues at times.
Please note that BSNL and Airtel Postpaid mobile connections are operational and roaming Prepaid SIMs are non-functional in Ladakh.
We work with local guides and leaders who have the expertise of the region. They are fluent in Hindi and Ladakhi and at times even English.
If in case any traveler wants to or decides to leave the trip in the middle, all the expenses from that point onwards will be borne by the traveler. Neither the operator nor Thrillophilia will be held responsible for such decisions or for any refund.
ID proof is mandatory for each individual guest at the time of booking, and also upon arrival. PAN card will not be considered as a valid address proof.
Rescheduling Policy for Private (Standard & Deluxe Package) & Group Bookings: 1) If rescheduling is made 7 days after the Booking Date till 15 days prior to the Date of Travel then 30.0% of the total tour cost will be charged as rescheduling fees. | 2) If rescheduling is made 0 days to 15 days before the Date of Travel then 100.0% of the total tour cost will be charged as cancellation fees. | 3) If bookings are made 15 days before the Date of Travel no rescheduling & modifications will be made.
Rescheduling Policy for Private (Super Deluxe) & Hotel Specific Bookings: No modification or Rescheduling will be catered. A standard cancellation policy will be applicable for such cases.
Force Majeure: In cases of force majeure events (e.g., natural disasters, political unrest, or other unforeseeable circumstances), [Thrillophilia] reserves the right to reschedule Tours & treks or offer alternative itineraries to ensure the safety and well-being of clients and staff.
Cancellation After Rescheduling: Clients who reschedule their tours or treks but later decide to cancel will be subject to our standard cancellation policy. Any rescheduling fees paid will be non-refundable.