Question 1

How to redeem this voucher?

Accepted Answer

Redemption of this voucher is very user-friendly. You will receive a voucher via e-mail after your booking. Carry a print of the same to show to the driver and the operator. You can also carry a mobile voucher for convenience. 
In case you have not received your voucher, check the spam folder, or write to us to solve this issue.

Question 2

How long can I be in a donut Boat ride?

Accepted Answer

The donut boat Bali ride is an enjoyable experience conducted for fifteen minutes in the Bali Sea. You can feel the cool breeze against your face as a Jet Ski pulls this inflatable boat on the dancing waves of the sea.

Question 3

What will be the timing for the activity?

Accepted Answer

The pickup time to enjoy these water sports in Bali is from 09.00 a.m. to 11.00 a.m., which you can choose on the checkout page while making a booking. The exact timing would depend after you reach there. 

It will take fifteen minutes to complete one donut boat ride, six minutes for a parasailing adventure, and fifteen minutes each for Jet Ski and Banana boat ride.

Question 4

Is it worth going for a donut boat ride when visiting Bali?

Accepted Answer

The donut boat ride is a speciality of Bali, and it definitely worth an experience. This donut-shaped boat is an inflatable and is dragged on the Bali Sea by a Jet Ski. Up to four people can get on one boat at once, which means it an excellent way to unwind on your holiday with your entire family. 

You will get a view of the panoramic island from the middle of the sea when on this boat ride. 

You will be guarded with life jackets and an English speaking instructor who will make sure of your safety.

Question 5

Is there any age limit for this activity?

Accepted Answer

Yes, only individuals above the age of eight are allowed to participate in this activity. Insurance is provided to members between the age of nine and seventy.

Question 6

Are food or refreshments included in this package?

Accepted Answer

No, food and refreshments are not included in this package. Only mineral water is provided in this package.

Question 7

What to carry before going there?

Accepted Answer

It is essential that you carry your voucher for starters as a confirmation of your booking. 

Since these activities are carried out in the water, you should wear comfortable clothes in which you can get wet or a swimwear. 

Carrying an extra set of clothes is also helpful so that you can change after the activity. You will get towels and a locker to keep your items safe. Bali has a tropical climate; a sunscreen lotion would be a saviour.

Question 8

Which people are not allowed to this activity?

Accepted Answer

People suffering from ear infections should avoid this activity since they would not be able to bear the splashes of water or winds entering into their ears. 

Claustrophobic people should also give this a miss along with those who have heart and respiratory problems. 

This activity is not recommended for pregnant women.

Question 9

Is this package includes safety equipment too?

Accepted Answer

The Donut Boat Bali activity and all other water sports in this package include all safety equipment. You will be given a life jacket to wear when on the boat. 

An English speaking instructor will accompany you at all times to ensure that you are safe. He will guide you with all the information that you can take care of as far as safety is concerned.

Question 10

Are locker and towels available there or I have to pay for that?

Accepted Answer

Yes, locker and towels are available as an inclusion in this package. You do not have to pay extra for them.

Question 11

Is Pickup/ drop available with this ticket?

Accepted Answer

Yes, pickup and drop facility is available with this ticket. Not all locations in Bali are included in this service. The areas where you can avail a pickup and drop facility are:
•	Sanur
•	Nusa Dua
•	Jimbaran
•	Kuta
•	Legian
•	Seminyak
•	Densapar

For those who are put up in areas like Canggu, Ubud or Uluwatu will have to pay an additional charge of IDR1000,000/ person for pickup and drop service. 

The exact time for pick will be informed to you by the operator at least one day in advance. Tourists are requested to be ready at the hotel’s lobby at least five minutes before pickup.

Question 12

How is this activity for a solo traveller?

Accepted Answer

You can go as a solo traveller too, or you can choose a private group activity. Although these activities on the boat ride are more enjoyable when done in a group. You can maybe join in with other people with smaller groups to make the most of this experience.

Question 13

If in any case, the activity is cancelled, what will be your process?

Accepted Answer

The activity could get cancelled in case of bad weather since it would affect the waves in the Sea. In such a case, you can claim for a complete refund. You will be at no loss of money wise. If you have days or time left on you, then rescheduling this activity on another date is also an option. 
In case you are cancelling the activity on your end, then you need to inform your organisers at least twenty-four hours before to get a full refund.

Question 14

What is the duration of the donut boat Ride activity in Bali?

Accepted Answer

The total duration of the donut boat ride activity is 15 minutes.

Question 15

What is the age limit for the donut boat ride activity in Bali?

Accepted Answer

The minimum age for the donut boat ride activity is 8 years and the maximum age should not exceed 65 years.

Question 16

What other activities can be pulled off with a donut boat ride in Bali?

Accepted Answer

You can also opt for a jet ski and a banana boat ride along with a donut boat ride if you are looking for some more adrenaline releasing water sports.

Question 17

What are the other activities to enjoy in Bali that you can book through Thrillophilia?

Accepted Answer

Here are some of the activities to enjoy in Bali that you can book through Thrillophilia:1. Finns Beach Club Bali Day Pass2. Swing in Bali Ubud3. Instagram Bali Tour4. Waterbom Waterpark Tickets5. Upside Down World Bali Tickets6. Bali Bird Park Tickets7. Bali Night Safari Tickets8. Bali Zoo Tickets9. Mount Batur Sunrise Trekking10. Bali Safari and Marine Park Ticket11. Monkey Forest Ubud Tour12. Garuda Wisnu Kencana Cultural Park Tickets13. Saloka Theme Park

Question 18

Should one be a swimmer in order to do the donut boat ride activity?

Accepted Answer

No, the activity can be performed by both swimmers and non-swimmers.

Question 19

How many participants are required for the donut boat ride activity?

Accepted Answer

A minimum of 2 participants is required for the donut boat ride activity.

Question 20

Is pick-up/drop facility available with this package?

Accepted Answer

Yes, both pick-up and drop facility is included in the donut boat ride package.

Question 21

Are meals included in the donut boat ride package?

Accepted Answer

Meals are not a part of the package.