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Guide

Accommodation

Overview

About the space and location:
Check-in Time: 12:00 PM
Check-out Time: 11:00 AM

Known for its salubrious beauty and virgin forests, Chail has unique houses that carry the same beauty in their interiors - wooden decor for that added warmth, furniture that carries a distinctive design, and unmatched hospitality that reflects the beauty of the people here. Welcome to a villa that has all of these and more. Surrounded by the dense pine tree, the stay is nestled in lush greenery and offers mesmerizing views of mountains.

While here, do not miss enjoying the bonfire, sitting on the swing, under a star-studded sky in the garden. You would not want to miss out on that view! Or you can also snuggle up in a blanket and enjoy the fireplace indoors.

About the rooms:
The stay offers 3 bedrooms that carry warmth and homely feeling, each opening up to breathtaking views of the mountains and the forests. The room on the topmost floor is built-in attic style (a speciality of the houses here) and has a wooden floor and ceiling. Each bedroom features an attached washroom, a large double bed, and a laptop-friendly seating, and can accommodate 3 people at a time.

About meals:
You can order delicious breakfast, lunch and dinner on an a-la-carte basis at an additional cost from the in-house kitchen. The kitchen serves freshly prepared food using ingredients sourced from local farmers.

About activities:
- Enjoy a nature walk around the stay that offers amazing views and unique flora and fauna to discover
- Go for a guided visit to the highest cricket ground that sits at an altitude of 7500 ft

Suggested activities:
- Enjoy sightseeing to a few amazing places in and around Chail (on request)
- Visit the Chail Wildlife Sanctuary, home to sambar, goral and cheer pheasants at Blossom and Jhaja
- You can also visit the Chail Palace, a 19th-century royal palace that is now a hotel
- Check out the Kali Tibba Temple that offers panoramic views
- While here, you must visit the Sadhupul Lake and enjoy snacks and beverages as you dip your feet in cold lake water
- Go trekking through the rocky trails of Gaura and Jhajja

About access to common areas:
Guests have access to the entire property as well as the outdoors

About safety and hygiene:
- The retreat has increased the frequency of cleaning public areas (including the lobby, doorknobs, common washrooms, etc.)
- Hand gloves being used when carrying out cleaning work and when handling waste
- The rooms and the entire stay is deep cleaned before every check-in and post every check-out
- There are antibacterial hand sanitizers available throughout the property
- Social distancing is maintained
- Daily temperature monitoring of the staff

About accessibility:
The location is approx 42 KM from Mall Road, Shimla and around 58 KM from Shimla Airport and the Railway Station. Shared & private cabs are easily accessible to the stay.

Things To Carry

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  • Thrillophilia voucher (can present mobile voucher)
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  • Valid ID proof for each member
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  • Personal toiletries and medication (if any)
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  • Warm and comfortable clothes
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  • Swimwear
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  • Slippers and comfortable shoes
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  • Water bottles, backpack, energy bars/snacks, etc.
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  • Mosquito & insect repellent
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  • Sanitizer
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  • Sunscreen lotion
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  • Sunglasses
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  • Binoculars
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  • Camera
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  • Cap or hat

Advisory

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  • The number of guests must not exceed the count mentioned at the time of booking.
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  • The exact location will be shared once the booking is confirmed.
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  • Guidelines issued by the State-Government is to be followed.
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  • Social distancing to be maintained.
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  • Frequent hand sanitization and use of mask recommended.
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  • Guests are earnestly requested to treat the home with care.
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  • Water is very precious, so conservation is appreciated.
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  • Private parties or events are not appreciated.
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  • Being near villages, loud music or parties are not appreciated.
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  • Smoking, drinking alcohol and consumption of drugs is strictly prohibited.
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  • This is not a pet-friendly property.
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  • Children below 5 years of age will not be charged.
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  • Due to hygiene and sanitization reasons, the meals might be served in the room only.
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  • The recommended activities are not a part of the package and can be availed at an additional cost.
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  • There are dustbins everywhere to dispose of garbage as the place is very strict about cleanliness and littering will be fined.
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  • Guests are advised not to leave the premises on foot after 9:00 PM.
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  • ID proof is mandatory for each individual guest at the time of booking, and also upon arrival. PAN card will not be considered as a valid address proof.
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  • All foreign nationals must share their passport and visa details prior to their stay.
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  • Any breakage or damage of any items in the resort will be charged at actuals.
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  • Early check-in or late check-out is subject to availability and may be chargeable by the stay directly.

Cancellation Policy

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  • If cancellations are made 15 days before the start date of the trip, 25% of total tour cost will be charged as cancellation fees
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  • If cancellations are made 7-15 days before the start date of the trip, 50% of total tour cost will be charged as cancellation fees.
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  • If cancellations are made within 0-7 days before the start date of the trip, 100% of total tour cost will be charged as cancellation fees.
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  • In case of unforeseen weather conditions or government restrictions, certain trips or activities may get cancelled. In such cases operator will try their best to provide an alternate feasible. However a cash refund will not be applicable for the same.
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  • Cancellations are strictly subjected to cancellation policies mentioned on the website & are irrespective of the date of booking.

Refund Policy

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  • The applicable refund amount will be processed within 10 business days
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  • All applicable refunds will be done in traveller's thrillophilia wallet as Thrillcash

Booking Confirmation Policy

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  • The customer receives a confirmation voucher via email within 24 hours of successful booking
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  • In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
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  • Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed.

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    Code: 4022792

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